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Managing your business’ online reputation is an all-day, every day event. Wouldn’t it be great to keep track of how your business is faring with customers by opening an easy-to-use app on your mobile device? Well, you can do that plus much more with the DAS Mobile App
Tracking Reviews
Reviews can be a make or break factor for your business. Most people look at reviews before selecting a business to invest their time and money in. Google showcases star ratings from other review sites on first page search results and Facebook puts reviews front and center for users to view. With the Digital Air Strike™ Mobile App, you can view positive and negative reviews including star ratings. We also offer 30-day reporting, including a star breakdown to give you the full picture.
Getting More Reviews
With the DAS Mobile App, you can get more positive reviews and 5-star ratings by sending text messages requesting reviews from your happiest customers – even while they’re still at your business. Customers are directed to top review sites, and once they’ve left their feedback, they’re offered a chance to win a $500 gift card – paid for by Digital Air Strike!
Acting on Survey Responses
All your customer survey responses can be read on the DAS Mobile App and you can even take action by calling, emailing or texting the customers directly from the App to resolve an issue before it turns into a bad review or to thank customers for their great feedback. This section of the App also includes ratings by employee so you can see which staff members are rock stars and which ones need coaching.
Showing Social Media Activity
New leads, connections, communications, and reputation are all at stake on social media and it matters greatly for the success of your business. Our mobile app keeps track of your social activity so you never miss a moment of the action. You can also track communications between our team and your clients on your social media platforms.
Staying Informed
Thanks to our relationships with top social and review sites, we’re always on top of their changes and enhancements and report them to you in our “Breaking News” section of the App. This is also where we highlight our new products and features and deliver important information to you.
Our app is compatible with iOS, Android, Microsoft’s Surface, and the Apple Watch! It is the most innovative mobile app and is the favorite among businesses for this reason.
Interested in learning more? If you are already a client please contact your Client Advocate for login details at CA@DigitalAirStrike.com. Not yet a client? Get a 10-minute demo to see what we can do for you!
