CASE STUDY
Dimmitt Chevrolet
GOAL:
Dimmitt Chevrolet, in Clearwater, Florida, wanted to increase positive online reviews and social media engagement, as well as comply with GM SFE.
SOLUTION:
- Digital Air Strike’s nightly customer surveys are systematically published to the dealership’s iMR website in an active survey feed, which displays both the customer survey feedback as well as the dealership’s response.
- Digital Air Strike’s Review Surge allowed customers to publicly share their positive survey results on additional review sites.
- Direct integration with Cars.com, Edmunds and DealerRater.
RESULTS:
3,200+
FACEBOOK LIKES
904
NEW GM SITE REVIEWS WITH 4.8-STAR RATING
200
NEW CARS.COM REVIEWS WITH 4.8-STAR RATING
95
NEW FACEBOOK REVIEWS WITH 4.4-STAR RATING
TESTIMONIAL
INCREASE IN POSITIVE REVIEWS
“Since we have partnered with Digital Air Strike, we have seen an increase in positive reviews across many online review sites, including Facebook. We have also seen an increase in Facebook likes from our local audience. Digital Air Strike is always monitoring social and review sites for potential concerns. The faster any issues are resolved, the more likely the customer will return to us in the future. We happily recommend DAS.”
DIMMITT CHEVROLET
