Digital Air Strike™ has partnered with not one, but TWO of the top dealer review sites to turn customer surveys into actual online reviews.
Our exclusive survey technology, Review Surge™, works seamlessly with the dealer DMS system to send nightly surveys to customers, encouraging them to leave feedback on various review sites.
With this new integration, Digital Air Strike™, partnered with Edmunds.com and Cars.com, is making it even easier for customers to leave positive feedback on the top two review sites. According to our 2013 Automotive Social Media Trends Study, 47% of customers start their shopping process on one of these two sites.
For dealerships, this new product not only increases the number and frequency of reviews on Edmunds.com, but it also provides a more robust view of their car shoppers’ sales and service experiences.
For dealership customers, the integration provides an easy, automated way to share their experience on Edmunds.com. For consumers in general, the additional volume of reviews gives them a more accurate sense of what they can expect if they choose to visit the dealership for sales or service.
Don’t believe us? Just ask our customers:
“Digital Air Strike™ for over a year and a half. During that time we have increased our Facebook ‘Likers’ and our positive Cars.com reviews tremendously.” – Eve Lacher, Internet Sales Manager, Wally Armour Chrysler Dodge Jeep
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