It only takes a brief time at a job before you’re faced with a Negative Nelly or a Vexed Victor. She’s that colleague who catches you in the restroom for a five-minute complaint fest. He’s that customer who’s steaming mad about an accidental snafu and is just as unhappy with the solution. Chronic criticizers have a way of seizing their way into our inner dialogue. Today, remind yourself that you can’t always adjust someone’s attitude for the better, but you can offer a compassionate ear for a short while. Just make sure to bolster your boundaries too.