Turn Every Message Into a Personal, High-Impact Experience
Drive engagement through VIN-specific video content that calls your customer by name.
Nearly 80% of customers expect companies to understand their individual needs, making personalization, particularly video communications, a must for dealers.
Consistent, Personalized Follow Up
Stay in front of every lead with personalized and regular touch without needing a salesperson to manually reach out. Automatically alert your staff when buyers are interested and engage with your follow-up, so they can step in at the right moment and close.
Turn Equity Into Sales Opportunities
CDXP combines customer data, service history, and AI to identify high value trade-in opportunities and drive more vehicle sales and trade-ins. The platform intelligently triggers personalized email and text outreach with trade-in values, inventory matches, and next steps, while alerting your team when customers are sales ready.
Drive More Service Revenue with Smarter Customer Engagement
Intelligently analyze your service data to identify when customers are due, overdue, or ready for recommended work. Service history, mileage, recalls, and ownership signals trigger personalized video email and texts at the right moment. Each message is tailored to the customer and their vehicle, making service needs clear, driving more appointments without adding effort for your team.
AI Video That Drives Measurable Growth Across Sales and Service
%
lift in service transaction volume
%
higher RO value per service transaction over national average
%
increase in average RO Spend
