The survey says: Surveys can help you become a 5-star business! In fact, our Review Surge™ customer survey program can help you improve your business and increase reviews.
- What is Review Surge™? A survey that is sent nightly customers after they complete a transaction
- Why does it matter? When a customer responds to a survey you can get information to improve your organization. For car dealers, this feedback will also help increase your CSI scores as your customers receive our survey before the OEM survey
- Special features for auto dealers – Integrations with Cars.com, Edmunds, and MerchantCircle make it easy for customers who leave positive responses to share that feedback on one of these top review sites
- Looking for more Google reviews? We have you covered! Gmail smart survey integration will recognize customers with Gmail addresses and will allow them to post their positive feedback on Google+
Want to learn more about Review Surge™ and how it can improve your business – and your online reputation? Contact your Client Advocate today!