Digital Air Strike named one of the 5 Best AI Solution Providers in 2020 by CIO Bulletin
October Edition 2020: CIO Bulletin
Streamlining the online process so consumers can buy and receive your products easier and businesses can reach, engage and earn new and existing customers is what virtual retailing is all about.
Customers have been moving to more online shopping for a while, and the COVID-19 pandemic has only accelerated that need. Businesses that already have a robust online offering are ahead of the curve, while companies that have not embraced this technology have either been left behind or realized they needed to upgrade fast to keep up with the times.
Digital Air Strike has been in the consumer engagement technology space for over 10 years now after its co-founder and CEO Alexi Venneri first saw the need for auto dealerships to help consumers have a better experience online researching and engaging with dealerships. They truly revolutionized the way social media and review sites helped both consumers and dealerships in the vehicle purchase process, and in turn helped build customer loyalty.
Since then, Digital Air Strike has developed new technology for consumers to engage businesses better, in multiple verticals. This includes credit prequalification and leveraging new video technology to allow for virtual retailing, as well as artificial intelligence chatbot messaging assistance and many automation tools, to reduce friction in the entire consumer journey. The goal is to let technology do the heavy lifting and allow the team at a business do what it does best – build rapport and explain your products and services, but just in a more efficient manner.
Businesses Leverage Tech During the Pandemic
At the start of the pandemic, Digital Air Strike was quick to pivot and launch many new features to allow more steps in the buying process occur virtually. In March, they expanded their award-winning consumer engagement technology platform to now include a more extensive Virtual Retailing Program, which includes new ways to use custom video technology, AI, texting and sales process automation.
“It’s an honor to be named among the 5 Best AI Solution Providers for 2020,” said Alexi Venneri, co-founder and CEO of Digital Air Strike. “We’re seeing firsthand how our AI technology is helping businesses save time and money while also providing better, 24/7 customer service.”